Called Qwest today. Granted, should have done it sooner. The gentleman on the phone was very helpful, even when I had to get ahold of Heerema to find out what the last 4 digits of his Social Security Number were, in order to access my account. Matt started this account in August of 2002, and in May of 2003, we began the process of transferring it over to me. In the 2005 phone book, they finally got it moved to my name. I believe the process is finally over. Until next time.
Anyway, Qwest does all of their set-up remotely. This seems obvious to me, since the whole phone system is run with computers, and all one has to do to change the address where a number is assigned is flip a switch, or type some FORTRAN, or use a Linux, or something like that. What doesn’t seem obvious, however, is why it takes them 3 business days to complete a request. Seriously – is macro-ing a router that hard?
Anyway, there are two morals to this story:
- Call in advance to change your phone service, moron.
- You won’t be able to reach me by phone until Friday. Sorry ’bout that.